--- title: "W… (Automotive Repair - Collision & Body Work · 36A9F2) | Call Flow" description: "I have a cracked windshield on my 2023 Subaru Forester with EyeSight and need to know about camera recalibration. Variant 36A9F2." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://callflow.dev/#website", "name": "Call Flow", "alternateName": [ "CallFlow", "Call Flow AI", "callflow.dev" ], "url": "https://callflow.dev", "inLanguage": "en-US", "publisher": { "@id": "https://callflow.dev/#org" }, "about": { "@id": "https://callflow.dev/#software" }, "potentialAction": { "@type": "SearchAction", "target": "https://callflow.dev/blog?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "SoftwareApplication", "@id": "https://callflow.dev/#software", "name": "Call Flow", "alternateName": "Call Flow AI Sales Training Platform", "applicationCategory": "BusinessApplication", "applicationSubCategory": "Sales Training Software", "operatingSystem": "Web, iOS, Android", "url": "https://callflow.dev", "description": "AI-powered call center and sales training platform with realistic AI role-play simulations, voice training, instant scoring, objection handling practice, de-escalation drills, and team management. Cuts new-hire ramp time by up to 40%.", "featureList": [ "AI role-play simulations", "Voice training with real-time TTS and STT", "Objection handling practice", "De-escalation training", "Discovery call simulation", "Cold call simulator", "SDR and AE role-play", "Instant AI scoring and feedback", "Custom scenario builder", "Team management and analytics", "Supervisor review system", "Certification readiness tracking", "Branded login portals", "SSO and SAML", "GDPR and SOC 2 compliance" ], "screenshot": "https://callflow.dev/og-image.png", "image": "https://callflow.dev/og-image.png", "provider": { "@id": "https://callflow.dev/#org" }, "publisher": { "@id": "https://callflow.dev/#org" }, "offers": { "@type": "AggregateOffer", "priceCurrency": "USD", "lowPrice": "9.97", "highPrice": "49.97", "offerCount": "3", "offers": [ { "@type": "Offer", "name": "Starter", "price": "9.97", "priceCurrency": "USD", "url": "https://callflow.dev/pricing", "category": "SaaS subscription" }, { "@type": "Offer", "name": "Growth", "price": "19.97", "priceCurrency": "USD", "url": "https://callflow.dev/pricing", "category": "SaaS subscription" }, { "@type": "Offer", "name": "Enterprise", "url": "https://callflow.dev/enterprise", "category": "SaaS subscription", "priceSpecification": { "@type": "PriceSpecification", "priceCurrency": "USD", "price": "0", "description": "Custom pricing, contact sales" } } ] } }, { "@context": "https://schema.org", "@type": "LearningResource", "@id": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work/windshield-replacement-with-adas-17b92860#resource", "name": "Windshield Replacement with ADAS", "description": "I have a cracked windshield on my 2023 Subaru Forester with EyeSight and need to know about camera recalibration.", "url": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work/windshield-replacement-with-adas-17b92860", "learningResourceType": "Role-play scenario", "educationalLevel": "hard", "teaches": [ "Claim intake", "Insurance coordination", "Supplement approvals", "Rental logistics", "Delivery timelines" ], "about": { "@id": "https://callflow.dev/#software" }, "inLanguage": "en", "isPartOf": { "@id": "https://callflow.dev/#software" }, "provider": { "@id": "https://callflow.dev/#org" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://callflow.dev/" }, { "@type": "ListItem", "position": 2, "name": "Scenarios", "item": "https://callflow.dev/scenarios" }, { "@type": "ListItem", "position": 3, "name": "Automotive Repair - Collision & Body Work", "item": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work" }, { "@type": "ListItem", "position": 4, "name": "Windshield Replacement with ADAS", "item": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work/windshield-replacement-with-adas-17b92860" } ] }, { "@context": "https://schema.org", "@type": "Course", "@id": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work/windshield-replacement-with-adas-17b92860#course", "name": "Windshield Replacement with ADAS — AI Role-Play Practice", "description": "I have a cracked windshield on my 2023 Subaru Forester with EyeSight and need to know about camera recalibration. Variant 36A9F2.", "url": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work/windshield-replacement-with-adas-17b92860", "provider": { "@id": "https://callflow.dev/#org" }, "educationalLevel": "hard", "teaches": [ "Claim intake", "Insurance coordination", "Supplement approvals", "Rental logistics", "Delivery timelines" ], "about": [ "Automotive Repair - Collision & Body Work", { "@id": "https://callflow.dev/#software" } ], "inLanguage": "en", "isAccessibleForFree": false, "coursePrerequisites": "None — designed for new and tenured reps", "audience": { "@type": "EducationalAudience", "educationalRole": "Sales rep, SDR, AE, or call-center agent" }, "hasCourseInstance": [ { "@type": "CourseInstance", "courseMode": "online", "courseWorkload": "PT10M", "inLanguage": "en", "instructor": { "@id": "https://callflow.dev/#org" }, "offers": { "@type": "Offer", "price": "1.00", "priceCurrency": "USD", "category": "Trial", "url": "https://callflow.dev/signup?plan=team-trial", "availability": "https://schema.org/InStock" } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://callflow.dev/" }, { "@type": "ListItem", "position": 2, "name": "Scenarios", "item": "https://callflow.dev/scenarios" }, { "@type": "ListItem", "position": 3, "name": "Automotive Repair - Collision & Body Work", "item": "https://callflow.dev/scenarios/automotive-repair-collision-and-body-work" }, { "@type": "ListItem", "position": 4, "name": "Windshield Replacement with ADAS" } ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://callflow.dev/#org", "name": "Call Flow", "alternateName": [ "CallFlow", "Callflow", "Call Flow AI", "CallFlow AI", "callflow.dev" ], "url": "https://callflow.dev", "logo": "https://callflow.dev/favicon.png", "image": "https://callflow.dev/og-image.png", "description": "AI-powered call center and sales training platform with realistic AI role-play, instant scoring, supervisor reviews, and custom scenarios. Cuts new-hire ramp time by up to 40%.", "slogan": "Train smarter with AI-powered calls", "foundingDate": "2024", "areaServed": "Worldwide", "sameAs": [ "https://www.linkedin.com/company/call-flow-dev/" ], "contactPoint": { "@type": "ContactPoint", "contactType": "customer support", "url": "https://callflow.dev/contact", "availableLanguage": [ "English" ] } } ] --- [ Call Flow ](/) Solutions [Features](/features)[How It Works](/how-it-works)[Enterprise](/enterprise)[Pricing](/pricing)[Testimonials](/testimonials) [Log In](/auth)Get Started 1. [Home](/) [Scenarios](/scenarios) [Automotive Repair - Collision & Body Work](/scenarios/automotive-repair-collision-and-body-work) Windshield Replacement with ADAS [Back to Automotive Repair - Collision & Body Work](/scenarios/automotive-repair-collision-and-body-work) # Windshield Replacement with ADAS hard [Automotive Repair - Collision & Body Work](/scenarios/automotive-repair-collision-and-body-work)Temperament: friendly Tech: intermediate Budget: low ## Scenario overview I have a cracked windshield on my 2023 Subaru Forester with EyeSight and need to know about camera recalibration. ## What the caller is dealing with A rock cracked my windshield, and it's spreading. I know that on my car, there are cameras attached to the windshield for the automatic braking and lane keeping systems. If I get the windshield replaced, do those cameras need to be recalibrated? Is that a service you provide along with the glass replacement? My insurance is covering it, but I want to make sure all the safety features work correctly afterward. ## How to practice this scenario Open this scenario inside [Call Flow's AI role-play](/ai-sales-role-play), choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. [See the full feature set](/features) or [start a free team trial](/signup?plan=team-trial). ## Skills you'll build - Claim intake - Insurance coordination - Supplement approvals - Rental logistics - Delivery timelines ## More scenarios in Automotive Repair - Collision & Body Work [ ### Concern about Paint Matching hard My car is a special tri-coat red color. I need a new door shell and I'm very concerned about the paint matching. ](/scenarios/automotive-repair-collision-and-body-work/concern-about-paint-matching-3d390295)[ ### Cost to Paint a New Bumper medium I bought an unpainted bumper cover online for my 2015 Honda Civic and I just need you to paint it to match my car. ](/scenarios/automotive-repair-collision-and-body-work/cost-to-paint-a-new-bumper-872087bc)[ ### Cracked Bumper Cover easy I tapped a parking block and now the plastic front bumper on my 2018 Subaru Crosstrek is cracked. ](/scenarios/automotive-repair-collision-and-body-work/cracked-bumper-cover-6bbcbae3)[ ### Door Ding Removal easy I got a single, annoying door ding in my brand new 2026 Mustang. Can you fix it without painting? ](/scenarios/automotive-repair-collision-and-body-work/door-ding-removal-b799b6a7)[ ### Estimate for a Classic Car hard I need an estimate to repair a dent in the quarter panel of my 1968 Chevrolet Camaro. ](/scenarios/automotive-repair-collision-and-body-work/estimate-for-a-classic-car-029f9ea3)[ ### Frame Damage Concern hard I was in a front end collision and I'm worried there might be frame damage to my 2018 Toyota RAV4. ](/scenarios/automotive-repair-collision-and-body-work/frame-damage-concern-03dc465a)[ ### Hail Damage on Hood and Roof medium My 2019 Honda Accord got caught in a hailstorm and has dozens of small dents on the hood, roof, and trunk. ](/scenarios/automotive-repair-collision-and-body-work/hail-damage-on-hood-and-roof-d10c2e00)[ ### Headlight Restoration easy The headlights on my 2015 Honda Odyssey are all foggy and yellow. I need to get them cleared up. ](/scenarios/automotive-repair-collision-and-body-work/headlight-restoration-0fd2f009)[ ### Hit and Run Bumper Damage easy Someone hit my parked 2020 Nissan Sentra and left, tearing off part of the rear bumper. ](/scenarios/automotive-repair-collision-and-body-work/hit-and-run-bumper-damage-9ff3aaf9)[ ### Insurance Claim Process Question medium My 2020 Ford Escape was in an accident and I have a claim number from my insurance. What's the next step? ](/scenarios/automotive-repair-collision-and-body-work/insurance-claim-process-question-96173917)[ ### Keyed Car Paint Repair medium Someone keyed the entire side of my 2021 black Audi A4. I need to know what it will take to fix it. ](/scenarios/automotive-repair-collision-and-body-work/keyed-car-paint-repair-4bbf26bc)[ ### Large Scrape Along Side easy I scraped my 2020 minivan against a garage door frame and have a long scrape and dent down the side. ](/scenarios/automotive-repair-collision-and-body-work/large-scrape-along-side-6f194aa7) [Browse all Automotive Repair - Collision & Body Work scenarios](/scenarios/automotive-repair-collision-and-body-work) ## Practice "Windshield Replacement with ADAS" with realistic AI buyers Voice or chat. Instant AI scoring. Cancel anytime. Get Started Free No credit card required Cancel anytime GDPR & SOC 2 compliant Call Flow AI-powered call training that transforms your team's performance with realistic simulations, instant grading, and supervisor reviews. ### Platform - [Features](/features) - [How It Works](/how-it-works) - [AI Call Scoring](/ai-call-scoring) - [Enterprise](/enterprise) - [Pricing](/pricing) - [Testimonials](/testimonials) - [FAQ](/faq) ### Solutions - [Sales Call Simulator](/sales-call-simulator) - [AI Sales Role Play](/ai-sales-role-play) - [Scenarios Library](/scenarios) - [Call Center Training](/call-center-training-software) - [Supervisor Training](/call-center-supervisor-training) - [De-Escalation Training](/de-escalation-training) - [Objection Handling](/objection-handling-training) - [SDR & AE Role Play](/sdr-ae-role-play) - [Second Nature Alternatives](/second-nature-alternatives) ### Company - [About](/about) - [Blog](/blog) - [Press](/press) - [Contact](/contact) - [Careers](/careers) - [Affiliate Program](/affiliates) ### Results - [ROI](/roi) - [Case Studies](/case-studies) - [Agent Ramp Time Study](/agent-ramp-time) - [Sales Gamification](/sales-gamification) - [Free Tools & Reports](/tools) - [Ramp Time Calculator](/tools/ramp-time-calculator) - [QA Scorecard Generator](/tools/qa-scorecard-generator) - [Objection Library](/tools/objection-library) - [Script Templates](/tools/script-templates) - [De-escalation Playbook](/tools/deescalation-playbook) - [Discovery Question Generator](/tools/discovery-question-generator) - [State of Sales Training 2026](/reports/state-of-sales-training-2026) - [State of Ramp Time 2026](/reports/state-of-ramp-time-2026) - [Alternatives (Gong, Second Nature, more)](/alternatives) - ["Trained with Call Flow" Badges](/trained-with-callflow) ### Resources - [Call Calibration Guide](/call-calibration) - [AI Call Scoring](/ai-call-scoring) - [How to Reduce Ramp Time](/how-to-reduce-ramp-time-with-ai-role-play-training) - [AI Sales Training Buyer's Guide](/ai-sales-training-platform-buyers-guide) - [All Scenarios A-Z](/scenarios) - [Blog](/blog) - [FAQ](/faq) ### Compare - [vs Hyperbound](/vs-hyperbound) - [vs Mindtickle](/vs-mindtickle) - [vs Zenarate](/vs-zenarate) - [vs Gong](/call-flow-vs-gong) - [Pricing Comparison](/pricing-comparison) - [Best AI Tools 2026](/best-ai-sales-role-play-tools-2026) ### Buyer Guides - [Sales Coaching Software](/sales-coaching-software) - [Sales Training Software](/sales-training-software) - [AI Sales Coaching](/ai-sales-coaching) - [AI Cold Calling Software](/ai-cold-calling-software) - [VR vs AI Simulation](/vr-vs-ai-simulation) - [Salesforce Integration](/sales-coaching-salesforce-integration) - [See all guides →](/sales-coaching-software) ### Legal - [Privacy](/privacy) - [Terms](/terms) - [Security](/security) - [Sitemap](/sitemap) © 2026 Call Flow. All rights reserved. SOC 2 Compliant GDPR Ready 99.9% Uptime Get Started Free Full access. Up to 20 seats. Cancel anytime.