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[Home](/) [Scenarios](/scenarios) [Chargeback Disputes](/scenarios/chargeback-disputes) Recurring Service Chargeback [Back to Chargeback Disputes](/scenarios/chargeback-disputes) # Recurring Service Chargeback hard [Chargeback Disputes](/scenarios/chargeback-disputes)Temperament: skeptical Tech: basic Budget: high ## Scenario overview Customer charged back recurring service they used ## What the caller is dealing with Customer filed chargeback on 3 months of service charges but was actively using the service during that period. ## How to practice this scenario Open this scenario inside [Call Flow's AI role-play](/ai-sales-role-play), choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. [See the full feature set](/features) or [start a free team trial](/signup?plan=team-trial). ## Skills you'll build - Collecting evidence calmly - Explaining the chargeback process - Offering pre-dispute resolutions - Documenting outcomes - Protecting merchant standing ## More scenarios in Chargeback Disputes [ ### Chargeback After Refund Issued hard Customer filed chargeback AND received a refund ](/scenarios/chargeback-disputes/chargeback-after-refund-issued-9082e2fe)[ ### Chargeback Evidence Collection hard Need to collect evidence to dispute a chargeback ](/scenarios/chargeback-disputes/chargeback-evidence-collection-1f76cd60)[ ### Chargeback Impact on Account hard Customer's account affected by chargeback filing ](/scenarios/chargeback-disputes/chargeback-impact-on-account-50921788)[ ### Chargeback Mediation hard Bank requesting mediation between customer and merchant ](/scenarios/chargeback-disputes/chargeback-mediation-148dbf82)[ ### Chargeback Misunderstanding easy Customer filed chargeback by mistake ](/scenarios/chargeback-disputes/chargeback-misunderstanding-294499ca)[ ### Chargeback on Free Trial medium Customer charged back a free trial conversion ](/scenarios/chargeback-disputes/chargeback-on-free-trial-877d6e66)[ ### Chargeback Prevention Strategy medium Customer at risk of filing a chargeback ](/scenarios/chargeback-disputes/chargeback-prevention-strategy-fc914652)[ ### Chargeback Reason Code Education medium Explaining chargeback reason codes to customer ](/scenarios/chargeback-disputes/chargeback-reason-code-education-d2fafd68)[ ### Chargeback Timeline Pressure hard Tight deadline to respond to chargeback ](/scenarios/chargeback-disputes/chargeback-timeline-pressure-967b18ae)[ ### Chargeback vs Refund Explanation easy Customer doesn't understand difference between chargeback and refund ](/scenarios/chargeback-disputes/chargeback-vs-refund-explanation-12098caa)[ ### Chargeback Win-Back medium Reaching out to customer after winning a chargeback dispute ](/scenarios/chargeback-disputes/chargeback-win-back-58faec7f)[ ### First-Time Chargeback medium Customer filed a chargeback without contacting support first ](/scenarios/chargeback-disputes/first-time-chargeback-f1900f81) [Browse all Chargeback Disputes scenarios](/scenarios/chargeback-disputes) ## Practice "Recurring Service Chargeback" with realistic AI buyers Voice or chat. 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