--- title: "Retail Post-Purchase Upsell Script - Free Template | Call Flow" description: "A short, low-pressure upsell script for post-purchase calls that increases average order value without harming NPS." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://callflow.dev/#org", "name": "Call Flow", "alternateName": [ "CallFlow", "Callflow", "Call Flow AI", "CallFlow AI", "callflow.dev" ], "url": "https://callflow.dev", "logo": "https://callflow.dev/favicon.png", "image": "https://callflow.dev/og-image.png", "description": "AI-powered call center and sales training platform with realistic AI role-play, instant scoring, supervisor reviews, and custom scenarios. 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I'm calling to confirm your order and see if you have any questions before it ships. Agent Everything looks good on my end. Because you picked \[Product\], a lot of customers add \[Companion Product\] at the same time and save on shipping. Would you like me to add one to your order? Note If they say no once, thank them and move on. Do not re-pitch. Agent Sounds good. Your order ships today and you'll get a tracking link by email tonight. Thanks for shopping with us. ### Use cases - · Order confirmation calls - · Post-checkout add-on offers - · Warranty upsell ### Compliance reminders - · Confirm consent before adding any charge to the order. - · Read return and cancellation terms for any add-on. - · Do not use pressure tactics; a single ask, then move on. [Practice this script live](/scenarios) ## Other script templates [SaaS SDR Cold Call Script A pattern-interrupt cold call script that gets past the first 30 seconds and books a discovery meeting without pressure. ](/tools/script-templates/saas-sdr-cold-call)[Insurance Claims Intake Script A calm, empathetic first-notice-of-loss script that gathers required information without adding stress to the caller. ](/tools/script-templates/insurance-claims-intake)[Collections First-Contact Script A compliant, respectful first-contact script designed to secure a payment or arrangement while meeting FDCPA disclosures. ](/tools/script-templates/collections-first-call)[Objection Response Library Handle the pushback that comes mid-script. ](/tools/objection-library)[All free tools Every calculator, template, and report. ](/tools)[Start free trial Practice this exact script with a real AI caller. ](/signup?plan=team-trial) Call Flow AI-powered call training that transforms your team's performance with realistic simulations, instant grading, and supervisor reviews. ### Platform - [Features](/features) - [How It Works](/how-it-works) - [AI Call Scoring](/ai-call-scoring) - [Enterprise](/enterprise) - [Pricing](/pricing) - [Testimonials](/testimonials) - [FAQ](/faq) ### Solutions - [Sales Call Simulator](/sales-call-simulator) - [AI Sales Role Play](/ai-sales-role-play) - [Scenarios Library](/scenarios) - [Call Center Training](/call-center-training-software) - [Supervisor Training](/call-center-supervisor-training) - [De-Escalation Training](/de-escalation-training) - [Objection Handling](/objection-handling-training) - [SDR & AE Role Play](/sdr-ae-role-play) - [Second Nature Alternatives](/second-nature-alternatives) ### Company - [About](/about) - [Blog](/blog) - [Press](/press) - [Contact](/contact) - [Careers](/careers) - [Affiliate Program](/affiliates) ### Results - [ROI](/roi) - [Case Studies](/case-studies) - [Agent Ramp Time Study](/agent-ramp-time) - [Sales Gamification](/sales-gamification) - [Free Tools & Reports](/tools) - [Ramp Time Calculator](/tools/ramp-time-calculator) - [QA Scorecard Generator](/tools/qa-scorecard-generator) - [Objection Library](/tools/objection-library) - [Script Templates](/tools/script-templates) - [De-escalation Playbook](/tools/deescalation-playbook) - [Discovery Question Generator](/tools/discovery-question-generator) - [State of Sales Training 2026](/reports/state-of-sales-training-2026) - [State of Ramp Time 2026](/reports/state-of-ramp-time-2026) - [Alternatives (Gong, Second Nature, more)](/alternatives) - ["Trained with Call Flow" Badges](/trained-with-callflow) ### Resources - [Call Calibration Guide](/call-calibration) - [AI Call Scoring](/ai-call-scoring) - [How to Reduce Ramp Time](/how-to-reduce-ramp-time-with-ai-role-play-training) - [AI Sales Training Buyer's Guide](/ai-sales-training-platform-buyers-guide) - [All Scenarios A-Z](/scenarios) - [Blog](/blog) - [FAQ](/faq) ### Compare - [vs Hyperbound](/vs-hyperbound) - [vs Mindtickle](/vs-mindtickle) - [vs Zenarate](/vs-zenarate) - [vs Gong](/call-flow-vs-gong) - [Pricing Comparison](/pricing-comparison) - [Best AI Tools 2026](/best-ai-sales-role-play-tools-2026) ### Buyer Guides - [Sales Coaching Software](/sales-coaching-software) - [Sales Training Software](/sales-training-software) - [AI Sales Coaching](/ai-sales-coaching) - [AI Cold Calling Software](/ai-cold-calling-software) - [VR vs AI Simulation](/vr-vs-ai-simulation) - [Salesforce Integration](/sales-coaching-salesforce-integration) - [See all guides →](/sales-coaching-software) ### Legal - [Privacy](/privacy) - [Terms](/terms) - [Security](/security) - [Sitemap](/sitemap) © 2026 Call Flow. 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