Steering Wheel Off Center
Scenario overview
I hit a curb and now my steering wheel is crooked, even though the car drives straight.
What the caller is dealing with
I slid on some ice yesterday and bumped a curb pretty hard with my front wheel. The car seems to drive straight, but the steering wheel is now pointing to about 1 o'clock when I'm going straight. Does this mean I just need an alignment, or could I have bent something more serious in the suspension?
How to practice this scenario
Open this scenario inside Call Flow's AI role-play, choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. See the full feature set or start a $1 team trial.
Skills you'll build
- Tire quoting
- Explaining brake life
- Alignment diagnostics
- Road-force and balance talk
- Same-day scheduling
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