ABS and Traction Control Lights On
Scenario overview
The ABS and traction control warning lights are both on in my 2019 Hyundai Elantra.
What the caller is dealing with
This morning, two lights came on my dashboard at once: the 'ABS' light and the little icon of a car skidding. I tried turning the car off and on again but they stayed on. I assume the brakes still work, but I'm worried about what this means. Is it safe to drive, and how much is the diagnostic for something like this?
How to practice this scenario
Open this scenario inside Call Flow's AI role-play, choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. See the full feature set or start a $1 team trial.
Skills you'll build
- Symptom intake
- Explaining diagnostic fees
- Estimate walkthroughs
- Approval calls
- Second-opinion pushback
More scenarios in Automotive Repair - Diagnostics & Estimates
AC Blows Hot Air
easyThe air conditioning in my 2018 Chevy Equinox is just blowing hot air.
Car Won't Start After Sitting
easyMy 2020 Kia Telluride won't start after I was on vacation for two weeks.
Check Engine Light on Honda
easyMy 2019 Honda CR-V's check engine light just came on and I need to know what's wrong and how much it will cost to fix.
Complex Electrical Gremlins BMW
hardMy 2020 BMW X5 has multiple electrical issues like flickering lights and a malfunctioning infotainment screen.
DIY Repair Gone Wrong
hardI tried to replace the spark plugs on my 2013 Ford Focus and now it won't start.
Engine Ticking Noise increases with RPM
hardMy 2014 Ram 1500 with the HEMI engine has a noticeable ticking sound that gets faster as I accelerate.
Grinding Noise When Turning
mediumMy 2016 GMC Acadia makes a loud grinding noise from the front wheels when I make sharp turns.
Hesitation on Acceleration
mediumMy 2016 Subaru Forester feels like it's hesitating or sputtering when I try to accelerate on the highway.
Hybrid System Warning
hardMy 2019 Toyota Prius has a 'Check Hybrid System' warning on the dash.
Intermittent Stalling F-150
mediumMy 2018 Ford F-150 sometimes stalls at stoplights, but not all the time. I need this figured out, it's a safety issue.
Musty Smell from AC Vents
easyThere's a really bad, musty smell coming from the AC in my 2021 Toyota RAV4.
Mysterious Clunking Noise
easyMy 2018 Dodge Charger makes a clunking noise from the rear when I go over bumps.