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    Tire Price Shopping

    mediumAutomotive Repair - Tires, Brakes & AlignmentTemperament:chattyTech:basicBudget:high

    Scenario overview

    I need four new tires for my 2020 Ford Explorer, size 255/55R20. What are my options and what are the prices?

    What the caller is dealing with

    My tires are getting worn out and I need to replace them before winter. The size is 255/55R20. I'm looking for a good all-season tire with a long tread life, but I don't want to break the bank. Can you give me a couple of options, maybe a good, better, and best, with the 'out the door' price including mounting, balancing, and everything?

    How to practice this scenario

    Open this scenario inside Call Flow's AI role-play, choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. See the full feature set or start a $1 team trial.

    Skills you'll build

    • Tire quoting
    • Explaining brake life
    • Alignment diagnostics
    • Road-force and balance talk
    • Same-day scheduling

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