SaaS · AE · 25-30 minutes
B2B Discovery Call Script
A structured discovery call script designed to earn a champion, uncover metrics, and set the demo up for a real yes.
Script
Agent
Hey [First Name], appreciate the time. I want to spend the first 20 minutes learning about you, then 5 to 10 minutes showing you the two or three things I think you'd care about. Sound fair?
Agent
Great. Can you walk me through what led you to look at Call Flow, and what a great outcome would look like six months in?
Agent
Got it. If I were sitting in your seat, what are the metrics your team is measured on this year? I want to make sure what I show you ties to those.
Agent
Last question before I go into the platform: who else beyond you needs to see this or say yes for it to happen?
Agent
Perfect. Let me show you the parts I think you'll care about, and I'll pause after each so you can react in real time.
Use cases
- · First AE call after SDR handoff
- · Mid-market discovery
- · Champion enablement
Compliance reminders
- · Ask consent before recording.
- · Confirm data-handling expectations if screen sharing sensitive systems.