Automotive Repair - Warranty &amp; Recalls Role-Play Scenarios

My 2018 Nissan Leaf's range seems much lower. How do I make a warranty claim for battery degradation?

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Check if Recalls are Done

I just bought a used 2018 Chevy Equinox and I want to see if it has any open recalls on it.

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CPO Warranty Question

I bought a Certified Pre-Owned 2021 VW Atlas and the heated seats stopped working. Is that covered by the CPO warranty?

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Dealership Said It's Not Covered

The dealer denied warranty coverage for my 2022 Ford Maverick's engine issue, saying it was 'outside influence'.

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Engine Replacement under Warranty

My 2019 Kia Optima's engine seized. I know there was a class action lawsuit about these 'Theta II' engines.

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Extended Warranty Deductible

I have a CarShield policy for my 2017 Chrysler Pacifica's broken AC. I need to know how the deductible works.

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Is my old recall still valid?

I found an old recall notice from 2019 for my 2015 Toyota Camry. Can I still get it fixed for free?

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Is My Repair Covered by Warranty?

My 2023 Kia Sorento's backup camera stopped working. Shouldn't this be covered by the factory warranty?

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Is this an 'Emissions' part?

My 2020 Subaru Outback has a check engine light and the code is for an oxygen sensor. Is that covered under the federal emissions warranty?

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Parts and Labor Warranty Issue

You replaced my alternator 8 months ago, and I think it failed again. Is the part and labor still under your shop's warranty?

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Powertrain Warranty Question

An oil leak has appeared on my 2021 Hyundai Palisade. Would that be covered under the 100,000 mile powertrain warranty?

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Recall for a Different Country

I have a 2019 Mazda3 that I imported from Canada. There's a recall in the US for it, but my VIN doesn't show up.

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Recall Parts on Backorder

I took my 2022 Hyundai Ioniq 5 to the dealer for a recall, but they said the parts are on backorder for months. Is the car safe to drive?

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Received a Recall Notice

I got a letter in the mail about a safety recall for the fuel pump on my 2020 Honda CR-V.

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Roadside Assistance Warranty Tow

My 2024 Toyota Grand Highlander broke down and was towed to your shop by Toyota's roadside assistance.

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Third-Party Extended Warranty Claim

I have an extended warranty from 'CNA National' and my 2019 GMC Acadia's transmission is shifting hard. Can you handle the claim?

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Tire Warranty - Road Hazard

I bought four new Michelin tires from you 6 months ago and one of them got a nail in the sidewall. Is that covered?

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Voided Warranty Concern

The dealer is saying my engine warranty is void because I got my oil changed at an independent shop.

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Warranty while out of town

My 2024 Ford Bronco is broken down on a road trip, 500 miles from my home dealer. What do I do?

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What is a TSB?