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Website Redesign Request
Scenario overview
Customer unhappy with their current website builder template.
What the caller is dealing with
Caller built a website with our builder 2 years ago and it looks outdated. They want a modern look and possibly to add e-commerce capabilities to start selling merchandise.
How to practice this scenario
Open this scenario inside Call Flow's AI role-play, choose voice or chat, and Call Flow's AI plays the customer using the temperament, tech level, and budget posture above. Every session is graded instantly across rapport, discovery, objection handling, and closing technique, so reps know exactly what to fix before the next attempt. See the full feature set or start a $1 team trial.
Skills you'll build
- Template guidance
- Publishing walkthroughs
- Handling UX questions
- Setting expectations on customization
- Spotting upgrade moments